

The Organization through World War II was characterized by a number
of now obsolete characteristics:
Organizations today have:
An example of the hysical manifestations of new organizational models can be found in the new
Building organization is straightforward, utilitarian, and clearly expressed:
| Underground garage | Office floor plates large, contiguous, and uninterrupted with perimieter building cores. Used primarily as flexible open offices | Raised floors | Views and natural daylight penetration to the workspace | Exceptionally tall floors (ceiling height of 11 ft. 6 in./ 3.5 m.; floor-to-floor height of 15 ft. 10 in./ 4.8 m.) |
Dreaming Forward?
"I never predict. I just look out the window and see what's visible—but
not yet seen."
"The best way to predict the future is to create it."
"The greatest danger in times of turbulence is not the turbulence. It is to act with yesterday's logic."
"What underlies the current malaise of so many large
and successful organizations worldwide is that their theory of the business
no longer works."
--Peter Drucker, The
Digital Drucker

Rapid and extensive use of communications technology is possibly causing a drastic reduction in needed face-to-face contact that can only take place in well-planned workplaces.
"All their communication is by memo, e-mail, or voice-mail, which they exchange often, but they almost never meet... ...they need to experience, what I call the human moment: an authentic, pyschological encounter that can happen only when two people share the same physical space. I have given the human moment a name because it has started to disappear from modern life and I sense that we all may be about to discover the destructive power of its absence.
"The human moment has two prerequisites: people's physical presence, and their emotional and intellectual attention... ...as Ray, a senior systems manager in a large investment company told me: 'I don't talk to people as much as I used to, and sometimes the results are very damaging... ...I've found that you can stumble into giant misunderstandings with e-mail. People's feelings can get hurt, and wrong information can get picked up.
"People need human contact in order to survive, they need it to maintain
their mental acuity and their emotional well-being... ...The human moment
then, is a regulator: when you take it away, people's primitive instincts
can get the better of them. Just as in the anonymity of an automobile where
stable people can behave like crazed maniacs, so too, on a keyboard, curteous
people can become rude and abrupt."
--Edward M. Hallowell,
The Human Moment
February
1999 Harvard Business Review--Article Summary
Organizational Ecology:
Organizational Ecology "...means looking at organizations in terms of
how work and workers are convened in space and time, and
how those kinds of decisions both affect and are affected by decisions
about the nature of information technology, the design work processes,
human resource policies, and ultimately the organization’s philosophy and
values."
--Workplace by Design, Becker, Steele .
What is the toll of constant uncertainty on workers?
(it is easy to get swept away in the amphetamine
rush of constantly changing goals, but it is just as easy to be swept
under the rug and rendered obsolete. The new
workplace will create a shadow economy of marginalized workers)
Industrial Ecology:
Industry is another type of workplace that has undergone enormous technological
changes in the last twenty years. While most of these changes were at the
level of an individual enterprise, a parallel technological development
is emerging in various parts of the world. The newest frontier in industrial
organization treats not only an individual enterprise as an organism, but
rather a whole collection of industries as an eco-system. This is known
as industrial ecology.
"Briefly, industrial ecology is an interdisciplinary framework for
designing and operating industrial systems as living
systems that are interdependent with natural systems. We view public
and private services, urban design, and
agriculture as fields that can benefit from IE. Industrial ecology's
primary goal is to balance environmental and
economic interests within emerging understanding of local and global
ecological constraints. To achieve this goal
industrial ecologists must also coordinate with the social dimension
of sustainable development."
--Industrial
Ecology in Kalundborg
The Spontaneous Evolution of Industrial Symbiosis
at Kalundborg, Denmark
Kalundborg exhibits the characteristics of a simple food web: organisms
consume each other's waste materials and energy, thereby becoming
interdependent with each other:
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The following diagram illustrates the network of companies in the symbiosis,
showing the extent of the material and
energy exchanges 1995, currently about 3 million tons per year.
Materials Flows--Additional Participants
| Fish Farm | Cement Company | Refinery | Farmers |
| Sludge from Novo Nordisk's processes and from the fish farm's water treatment plant is used as fertilizer on nearby farm.Exchange totals over 1 million tons per year. | Cement company uses power plant's desulfurized fly ash to make calcium sulfate (gypsum), which it sells to Gyproc, supplying 2/3 of the latter's needs. | Refinery's desulfurization operation produces pure liquid sulfur, which is trucked to Kemira, a sulfuric acid producer. | Surplus yeast from insulin production at Novo Nordisk goes to farmers as pig food |
Lessons from Kalundborg
Organizations will have to learn to think in ecological terms in order to live, thrive, and survive. command and Control models have been and will continue to be supplanted by symbiosis and shifting team based structures.
Bibliography embedded in body of text.
Frost Travis and Steve Smith
Idea book 1, 2/19/99