Strategic Workplace Planning
1. The range of possible future developments and how best to prepare for them.
2. Where to allocate capital for attractive long-term returns.
3. What capacities should be developed for competitive success.
4. How to design and organize the enterprise so that various activities support one another, including making sure that the facilities and over all business plan support each other.
Beaker,F.(1990) The Total Work Place: New York:Van Norstrand Rheinhold.......p.69
1. Interconnectedness. Strong connections link each problem to other problems. As a result, these connections sometimes circle back to form feedback loops.
2. Complexity. Wicked problems have numerous important elements with relationships among them, including important feedback loops through which a change tends to multiple itself or perhaps even cancel itself out.
3. Uncertainty. Wicked problems exist in a dynamic and largely uncertain environment which creates a need to accept risk, perhaps incalculable risk. Both contingency planning and the flexibility to respond to unimagined and perhaps unimaginable contingencies thus are necessary.
4. Ambiguity. The problem can be seen indifferent ways, depending on the viewer personal characteristics, loyalties, past experience, and even accidental circumstances of involvement.
5. Conflict. Conflicts of interest among persons or organizations with different or even antagonistic value systems are to be expected. How things will work out may depend on interaction among powerful interests that are unlikely to enter into fully cooperative arrangements.
6. Societal constraints. Social, organizational, political, and technological constraints and capabilities are central to both the feasibility and the desirability of solutions.
People sharing an office will arrange the space so that even though they are phisical close, they feel psychologically distant
Beaker,F.(1990) The Total Work Place: New York:Van Norstrand Rheinhold. p.71
The workplace strategies should base on activities.(i.e. user demand)
- Planned strategy. Strategies originates in formal plans: precise intentions exist, are formulated and articulated by central leadership, backed up by formal control to ensure surprise-free implementation in benign, controllable, or predictable environment.
- Entrepreneurial strategy. Strategies originate in a central vision: intentions exist as personal, unarticulated vision of a single leader and so are adaptable to new opportunities: organization under the personal control of the leader and located in protected niche in environment strategies relatively deliberate, but can emerge.
- Ideological strategy. Strategies originate in shared beliefs: intentions exist as collective vision of all actors, controlled normatively through indoctrination and socialization.
- Umbrella strategy. Strategies originate in constraints: Leadership, in partial control of organizational actions, defines strategic boundaries or targets within which other actors respond to their own forces or to a complex, perhaps also unpredictable, environment; strategies are partly deliberate, partly emergent, and deliberately emergent.
- Process strategy. Strategies originate in process: Leadership controls process aspects of strategy, leaving content aspects to other actors; strategies are partly deliberate, partly emergent.
- Unconnected. Strategies originate in enclaves: Actors loosely coupled to rest of organization produce patterns in their own actions in the absence of, or in direct contradiction to, central or common intentions; stratgies organizationally emergent whether or not deliberate for actors.
- Consensus strategy. Strategies originate in consensus: Through mutual adjustment, actors converge on patterns that become pervasive in the absence of central or common intentions; strategies rather emergent.
- Imposed Strategy. Strategies originate in environment: Environment dictates patterns in actions either through direct imposition or implicitly pre-empting of binding organizational choice. These strategies most emergent, although they may be internalized by organization and made deliberate.
Beaker,F.(1990) The Total Work Place: New York:Van Norstrand Rheinhold.Source: p.73
Employee participation is a key issue of workplace strategy
- System interdependency
- Changing expectations
- The right technology
- Education and training
- Performance assessment
- Employee participation
- Process versus solution approaches
- Organizational Leadership
( Franklin Becker and Fritz Steele, "Workplace by Design", p.146-149)
Stock Exchange meets the requirements of integrated workplace in many aspects